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How We Verify Dealers: The Process to Join Our Network

The steps a dealer must go through before joining our network — registration, phone verification, and the full manual review process.

25 July 20263 min read

Quick Answer

No dealer joins our network directly. Every application goes through three steps — filling out a registration form, phone verification by our team, and then manual review by our admin team, after which the application is either approved or rejected. Only approved dealers are sent customer enquiries.

Introduction

When we gather quotations on a buyer’s behalf, we’re effectively taking on the responsibility of choosing dealers for that buyer. That’s why it matters that only dealers whose information has been checked are part of our network. We don’t sell gemstones ourselves, but it’s our own responsibility to do a basic check of the reliability of the dealers we request quotations from. Below, we explain this process step by step.

Step 1: The Registration Form

Every dealer starts by applying through our registration form, where they provide their business information, contact details, and the kinds of gemstones or rudraksha they deal in. This is the first step, not a guarantee of joining the network.

Step 2: Phone Verification

After receiving the registration form, our team contacts the dealer by phone. This conversation confirms the information provided and helps us better understand the dealer’s business and how they operate. This step goes beyond just filling out a form — it verifies the information through a real human conversation.

Step 3: Manual Review by the Admin Team

After phone verification, every application is reviewed manually by our admin team. This review isn’t automated — each application is looked at individually before a decision is made on whether to add it to the network.

Step 4: Approval or Rejection

After review, the application is placed in one of three states — pending, approved, or rejected. Only approved dealers become part of our active network. Until a dealer is approved, they’re never sent any customer enquiry — meaning rejected or pending dealers never come into contact with a buyer. This ensures that when we gather quotations on your behalf, they come only from vetted dealers.

Quick Facts

StepWhat HappensPurpose
RegistrationDealer fills in business informationCollecting initial information
Phone verificationOur team speaks directly with the dealerConfirming the information provided
Manual reviewAdmin team examines each application individuallyHuman review, not automated
Approval/rejectionOne of pending/approved/rejectedOnly approved dealers receive customer enquiries

Expert Tip: Even before finalizing a deal, always check certification and terms for yourself — dealer verification is the foundation of your trust, but the final decision should always carry your own diligence too.

Buying Advice

When you request quotations through us, you’re indirectly connecting with a network of dealers who have already gone through this verification process. Even so, reviewing certification and terms carefully when you receive a quotation should remain part of your own diligence. For any questions, get in touch with us.

Key Takeaways

  • Every dealer first fills out a registration form.
  • Our team then carries out phone verification.
  • The admin team manually reviews every application.
  • Only approved dealers receive customer enquiries.

Conclusion

Dealer verification is the foundation of our brokerage service. Through these three steps — registration, phone verification, and manual review — we try to ensure that the quotations you receive come from a vetted network. Learn more about us, or if you need quotations for a gemstone or rudraksha, get in touch today.

Frequently Asked Questions

Can any dealer join our network instantly?

No. Every application first fills in a registration form, then our team verifies the details over a phone call, and only after that does our admin team manually review and approve it. No dealer is considered part of our network without approval.

Does every dealer receive customer enquiries?

No, only approved dealers are sent customer enquiries. Applications that are pending review or have been rejected receive no enquiries at all.

What is checked during phone verification?

This covers the dealer's basic business information, contact details, and how they operate, to make sure the information given in the registration form is accurate and confirmed.

If a dealer's application is rejected, can they apply again?

This depends on our admin team's review and the information available. In any case, until a dealer is approved, they aren't considered part of our network and don't receive customer enquiries.

Once a dealer is verified, does that stay valid forever?

Once approved, a dealer remains part of the network, but our admin team's review process continues on an ongoing basis so that the dealers in our network stay trustworthy.

Does this same verification process apply to rudraksha dealers too?

Yes, the same registration, phone verification, and manual review process is followed for both gemstone and rudraksha dealers.

Need a quotation for this gemstone or rudraksha?

Get in touch with us — we'll gather quotations from trusted jewellers on your behalf.

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