Frequently Asked Questions About Our Brokerage Service

Quick Answer

This article brings together answers to the most common questions about our brokerage service — whether the service is free, when you can leave the process, when you learn the jeweller’s identity, whether the process differs for rudraksha, and who you pay after the deal. The FAQ section below has a detailed answer to each question.

Introduction

Understanding a new service is often easiest through direct questions and answers. We get a few similar questions from customers again and again — especially about fees, obligation, and transparency. The goal of this article is to answer those questions in one place, in simple language, so you can get in touch with us without any confusion. Also read how our brokerage process works for the full picture of the process.

How the Service Works, in Brief

We don’t sell gemstones or rudraksha ourselves. You get in touch with us, we understand your requirement, then we gather quotations from relevant jewellers in our network and send them to you — initially without revealing identity. Once you decide to finalize a quotation, only then are you given the jeweller’s identity and direct contact, so you can complete the deal directly. Most of the answers below follow from this basic structure.

Who This Service Is For

This service is for anyone who wants to buy a navratna gemstone (such as ruby, emerald, or blue sapphire) or rudraksha and wants to compare trustworthy sellers without pressure — whether the purchase is for personal wear, based on astrological advice, or as a gift. The process is the same for both gemstones and rudraksha.

Quick Facts

Question	Quick Answer
Is the service free?	Yes, completely free for the buyer
Who pays the fee?	The jeweller, once the deal is completed
How long is there no obligation?	At every stage, from start to finish
When do I learn the jeweller’s identity?	After you decide to finalize a deal
Does it apply to rudraksha too?	Yes, equally to both gemstones and rudraksha

Expert Tip: If your answer isn’t among the questions below, feel free to get in touch with us directly — every situation can be different, and our team is happy to give you a clear answer to your specific question.

Buying Advice

Before using any new service, clearly understanding its terms is a sensible step. In the FAQ section below, we’ve included the questions customers ask most often — about fees, obligation, identity, and rudraksha. Be sure to read through them, so you can get in touch with full confidence.

Key Takeaways

• The service is completely free for the buyer; the fee is collected from the jeweller.
• The process can be left at any stage without giving a reason.
• The jeweller’s identity is given only after you decide to finalize a deal.
• The process is the same for both gemstones and rudraksha.

Conclusion

Being clear about our service matters just as much as being clear about a gemstone’s quality. The questions and answers above should resolve most common doubts — but if any question still remains, get in touch today, and we’ll be glad to answer it.